How do I choose what Vai can do without asking?
Open Vai, select Settings, and choose an option under Approvals. Allow all actions lets Vai make changes without asking. Do not send without approval makes Vai ask before high-impact actions, such as sending email, deleting, or sharing. Available on every plan.
Approvals is your choice of what Vai can do without asking you first. It applies to the Vai chats you start, on Vai’s page and beside any screen.
Choose your approval setting
- Open Vai settings. Open
Vaifrom the rail, then selectSettings. - Choose an approval option. Under
Approvals, choose an option. Visualist saves your choice at once.
| Option | What Vai does |
|---|---|
Allow all actions | Makes changes you ask for without asking first. This is the default |
Do not send without approval | Asks before each high-impact action, and makes other changes without asking |
What counts as high impact
With Do not send without approval, Vai asks before it:
- sends, replies to, or forwards an email, or changes or cancels a scheduled email
- deletes something, such as an email, a draft, a file, a folder, a comment, or items on a floor plan
- moves files between places
- shares or stops sharing a Hub, a folder, or a file, or creates a share link
- invites or removes people, or changes their access
- restores an earlier version of a file
- emails a Concierge to a client
What Vai always asks about
Whatever you choose, Vai asks before it invites people to a Hub or a folder, adds a person to People, sends an invoice, changes invoice reminders, voids an invoice, records a payment, or creates, changes, or publishes a website.
How Vai asks
In the chat, Vai shows what it wants to do. A High impact label marks the riskier actions. Select Approve action to go ahead, or Deny to stop it.
Background Vai and WhatsApp
- Background Vai asks before every change it makes to your work, whatever your setting. Its requests wait in
Needs youonHome. See What does Vai do in the background, and does it use AI credits? - WhatsApp can’t show approval requests, so Vai acts on your WhatsApp requests straight away. Actions that always need approval are done in Visualist in your browser. See How do I talk to Vai on WhatsApp?
If something goes wrong
- Your choice doesn’t save. The
Approvalsmenu is greyed out while it saves. If the page shows an error instead, reload it and choose again. - Your response to an approval doesn’t go through. You see “We couldn’t save your response. Please try again.” Select
Approve actionorDenyagain.
Approvals controls what Vai does on your behalf. Who can see or edit a Hub is set by each person’s role in that Hub. See What can each role do?
To see what Vai can do once you’ve chosen, read What can Vai do for my studio?