How do AI credits work for team members?

When team members work in your workspace, they use your AI credits. You can see what each one uses and set a monthly limit for each.

How shared AI credits work

• Members share your AI credits. Vai and the AI tools use your balance when a member works in your workspace. The Shared AI credits section of Team shows what’s available and what each member used this month.
• You can set a monthly limit for each member. The limit resets with your AI credits each month. With no limit, a member can use any of your AI credits.
• Only you buy AI credits and change the plan. In your workspace, members see “The workspace owner manages the plan and AI credits here.”
• A member’s own workspace uses their own AI credits. Your limit and your balance don’t apply there.

How AI credits work in general is in How do AI credits work?.

Set a member’s monthly AI credit limit

1. Open Team. Open Account settings (the gear on the rail), then Team.
2. Open the member. Select the member, then the AI usage tab.
3. Set the limit. Enter a number in Monthly AI credit limit, or leave it blank for no limit, and select Save limit. You see Saved credit limit.

You can also set the limit when you invite someone. See How much do team members cost?.

If something goes wrong

• A member reaches their limit. They see “You’ve reached your AI credit limit for this workspace this month. Ask the owner to raise it.” Raise their limit, or wait for your AI credits to renew.
• Your workspace runs out of AI credits. Members see that the workspace is out of AI credits and are asked to tell you. Top up or move up a credit option. See What happens when I run out of AI credits?.
• Enter a whole number of credits. The limit must be a whole number, or blank for no limit.

To buy more AI credits for your team, see How do I top up AI credits?.