How do I pause or resume a Hub?

Pause a Hub when a project goes quiet, for example while a client is away or between phases. The Hub and everything in it stays where it is, people with access can still view it, and it isn’t billed while it’s paused.

Before you start

You need to be the Hub’s owner. In a team workspace, the workspace owner pauses and resumes Hubs. Hubs are on the Core plan and the Growth plan.

Pause a Hub

1. Open the Hub’s settings. Open the Hub, then select Settings at the bottom of the Hub’s rail.
2. Select Pause Hub. The dialog says what happens to the Hub’s billing: an included Hub frees its slot for another Hub, and an extra Hub stops its charge from the next charge date.
3. Confirm. Select Pause Hub in the dialog. The Hub shows This Hub is paused. at the top, and it’s listed under Paused Hubs on the Hubs page.

Resume a Hub

1. Resume when the project picks up. Select Resume now on the banner, or Resume Hub in the Hub’s Settings, then confirm with Resume Hub.
2. Pay for an extra Hub if needed. If your plan’s included Hubs and the Hubs you’ve already paid for are all in use, checkout opens for an extra Hub before the Hub resumes. A Hub you resume in a period you’ve already paid for takes no new charge.

What a paused Hub does

• People with access can open and view it.
• No one can change it, add to it, or delete from it until you resume it.
• It isn’t billed. For how included and extra Hubs are charged, see How does hub pricing work?.

If something goes wrong

• You don’t see Pause Hub. Only the Hub’s owner sees it, and it doesn’t appear on an archived Hub.
• The dialog says Couldn’t load this Hub’s billing. Select Try again. The pause button stays off until the billing check loads.
• Resuming opens checkout. Your included Hubs are all in use. Pay for an extra Hub, or pause or delete another Hub first.

To remove a Hub you no longer need, see How do I archive or delete a Hub?.