What's the difference between team members and Hub guests?
A team member works in your workspace, in the Hubs you assign, and uses your AI credits; you invite them from Account settings, Team. A Hub guest is a client or collaborator invited to one Hub with a role; you invite them from the Hub's Invite button. Hub guests are free; team member seats depend on your plan.
Visualist has two ways to bring people in. Your team works with you across your business. Your clients and collaborators each see their own project.
| Team member | Hub guest | |
|---|---|---|
| Who it’s for | Your assistant, designers, or anyone who works for your business | A client, contractor, supplier, or anyone working on one project |
| Where you invite them | Account settings, then Team, then Invite member | In the Hub, Invite at the bottom of the Hub’s rail |
| What they can open | Your workspace, and only the Hubs you assign them | Only the Hubs they’re invited to |
| Access in a Hub | Can edit, Can comment, or Can view | Editor, Commenter, or Viewer |
| AI credits | Use your workspace’s AI credits, up to any limit you set | Use their own |
| Cost | A paid seat on the Core plan, included on the Growth plan | Free and unlimited |
| Your email | Can’t see your mailbox | Can’t see your mailbox |
| Your plan and billing | Can’t change them | Can’t see them |
When to use which
Invite someone as a team member when they work for your business and need to work in several Hubs, use Vai with your AI credits, or help you run Visualist. See How do I invite a team member to my workspace?.
Invite someone as a Hub guest when they’re on one project, such as a client reviewing work or a supplier sharing files. See How do I invite clients and collaborators to a Hub?.
To show someone a single item or a whole Hub without an invitation, send a share link. See How do I control who can see a Hub?.
In a Hub’s Your team panel, Hub guests are listed under Hub members. They’re still guests: they can open that Hub only.
For everything that changes when someone works in your workspace, see How do team workspaces work?.