What's the difference between team members and Hub guests?

Last verified 12 November 2026
Read time 2 min
Plans Core, Growth
The short version

A team member works in your workspace, in the Hubs you assign, and uses your AI credits; you invite them from Account settings, Team. A Hub guest is a client or collaborator invited to one Hub with a role; you invite them from the Hub's Invite button. Hub guests are free; team member seats depend on your plan.

Visualist has two ways to bring people in. Your team works with you across your business. Your clients and collaborators each see their own project.

Team memberHub guest
Who it’s forYour assistant, designers, or anyone who works for your businessA client, contractor, supplier, or anyone working on one project
Where you invite themAccount settings, then Team, then Invite memberIn the Hub, Invite at the bottom of the Hub’s rail
What they can openYour workspace, and only the Hubs you assign themOnly the Hubs they’re invited to
Access in a HubCan edit, Can comment, or Can viewEditor, Commenter, or Viewer
AI creditsUse your workspace’s AI credits, up to any limit you setUse their own
CostA paid seat on the Core plan, included on the Growth planFree and unlimited
Your emailCan’t see your mailboxCan’t see your mailbox
Your plan and billingCan’t change themCan’t see them

When to use which

Invite someone as a team member when they work for your business and need to work in several Hubs, use Vai with your AI credits, or help you run Visualist. See How do I invite a team member to my workspace?.

Invite someone as a Hub guest when they’re on one project, such as a client reviewing work or a supplier sharing files. See How do I invite clients and collaborators to a Hub?.

To show someone a single item or a whole Hub without an invitation, send a share link. See How do I control who can see a Hub?.

Good to know

In a Hub’s Your team panel, Hub guests are listed under Hub members. They’re still guests: they can open that Hub only.

For everything that changes when someone works in your workspace, see How do team workspaces work?.

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