How do I download a Visualist membership invoice?

Your Visualist membership invoices are on your billing page, which opens from Billing. These are the invoices for what you pay Visualist. Invoices you send your clients are in Business Center, on the Invoices tab.

Download a membership invoice

1. Open Billing. Open Account settings (the gear on the rail), then Billing. On a phone, open the menu, then Settings, then Billing.
2. Open Payment method. Select the Payment method tab.
3. Open your billing page. Select Check and update payment method. You see “Opening billing settings…”, then your billing page opens in a new tab.
4. Download the invoice. Find the invoice in the list and download it.

What’s on each invoice

• Monthly billing: one invoice a month for your plan, with extra Hubs and Core plan team members on it.
• Quarterly or annual billing: one invoice per term for your plan, plus a separate monthly invoice for extra Hubs and Core plan team members. See How do monthly, quarterly, and annual billing periods work?.
• An upgrade starts a new term, and its invoice shows a credit for unused time on your old term.

If something goes wrong

If you see Couldn't open billing settings, select Try again. If your browser blocks pop-ups, allow them for Visualist, because the billing page opens in a new tab.

If a charge didn’t go through, see What happens if my payment fails?.