How do I top up AI credits?

Last verified 12 November 2026
Read time 2 min
Plans All plans
The short version

Open Account settings, go to Billing, and select Add credits under Top up credits. A top-up adds 1,000 AI credits that last one year, without changing your plan. Only the workspace owner can buy them.

A top-up adds AI credits to your account without changing your plan. Use one when you run low before your plan’s monthly credits renew.

Before you start

Only the workspace owner can buy credits. If you’re a member of someone else’s workspace, ask the owner.

Top up your AI credits

  1. Open Billing. Open Account settings (the gear on the rail), then Billing.
  2. Add credits. Under Top up credits, select Add credits.
  3. Pay. Select Pay $15 for 1000 credits and complete checkout. When you return, you see Credits added.

You can also top up from the Usage tab on the Vai page, or from the AI credits indicator.

If something goes wrong

If checkout doesn’t open, try again from Billing. If your AI credits have run out, Vai and the AI image tools pause until you top up or move up a credit option. A top-up restores them as soon as checkout completes.

Good to know

Top-up credits last one year, not one billing month. Visualist always spends the credits that expire soonest first, so you don’t lose credits you could have used.

To see what your credits were spent on, see How do AI credits work?. To get more credits every month instead, see How do I change my plan?.

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