How do I choose or change my AI credit option?

A credit option is the number of AI credits you get each month on the Core plan or the Growth plan. Each plan has three, and a higher option costs more. The options and prices are in What is included in each plan?.

Before you start

Only the workspace owner can change the credit option. The Free plan has one amount of AI credits.

Choose or change your credit option

1. Open Billing. Open Account settings (the gear on the rail), then Billing. On a phone, open the menu, then Settings, then Billing.
2. Compare plans. On Plans & credits, select Compare plans.
3. Choose a credit option. On your plan, select the credit option you want, such as 2,500 credits. You can choose a different plan or billing period at the same time.
4. Confirm. Read the message about what you pay and when, then select Upgrade or Downgrade.

Your plan card also has a button for the next credit option up: Upgrade from {price} on monthly billing, or Upgrade to {n} credits on quarterly and annual billing.

What happens when you change it

• A higher credit option starts a new term today. You pay the new term’s price less a credit for the unused time on your current term. The new option’s full monthly AI credits start at once. AI credits you earned on your old option this month and haven’t spent carry over with their original expiry.
• A lower credit option starts when your current billing period ends. You keep your current option and its AI credits until then.

To undo a lower option before it starts, select Compare plans, choose your current option, and select Keep current plan.

If something goes wrong

• You see “The workspace owner manages the plan and AI credits here.” You’re in someone else’s workspace. Ask the owner.
• The card is declined. Your credit option doesn’t change. Update your card from Payment method and try again.

For how AI credits are spent, see How do AI credits work?.